Frequently Asked Questions

At what time should we arrive and depart?
Arrival time 16.00 if you arrive after 19.00 please telephone
Departure time 10.00 am
Can you help with travel arrangements?
For help on travel arrangements by car, by plane or by train select Reach Tuscany from the home page.
Are the prices per person or per villa?
The prices displayed are per villa.
Are linen and towels provided or do I need to bring my own?
Yes linen and towels are provided and included in the price displayed, pool towels are provided for an extra cost.
Is the central heating included in the price?
No, the central heating is charged on consumption when required.
Is there a swimming pool?
The private pool is 6x12mtr, the depth is 1.45 metres, open from mid May to mid September.
Is there a telephone, fax, email connection available?
There is no phone, we recommend you hire a mobile phone with your car, many car hire companies now offer this service. There is free WIFI connection throughout the villa and at the pool area.  Within the house there is a fixed computer that you can use to check emails or you can bring a laptop to allow you to roam throughout the house. These services are free of charge.
Is there a balcony or terrace belonging to the villa?
Yes, there are 3 covered furnished pergolas.
Are there local grocery stores?
Yes in Lubriano, 2 Kms away.
How far are the airports?
Florence 2 hours, Pisa 2 ½  hours, Rome 1 hour
When do I get road directions?
Directions are provided with your final confirmation, after full payment is received.
Where do I find the directions?
The directions can be found as a link on your final confirmation email. They can also be accessed by logging into your booking details using your user email and password.
If necessary, how do we contact To Tuscany once in Italy?
As all the villas are privately owned and managed we have no on-site representative however we can be contacted at any time during your stay in Italy. You can call +39 339 5351017 (English speaker), +39 334 3981530 (English speaker) or +49 (0) 898545521 and 0049 (0)178 854552 (German speaker).