FAQ - Frequently Asked Questions

At what time should we arrive and depart?
Arrival time 16.00 if you arrive after 19.00 please let us know
Departure time 10.00 am
Can you help with travel arrangements?
For help on travel arrangements by car, by plane or by train select Reach Tuscany from the home page.
Are the prices per person or per apartment?
The price displayed are per apartment.
Are linen and towels provided or do I need to bring my own?
Yes linen and towels are provided and included in the price displayed.
Is the central heating included in the price?
No, the central heating is charged on consumption when required.
Is there a swimming pool?
Yes, there is a shared pool of 12x5 meters open from May to September
Is there a telephone, fax, email connection available?
There is an Internet cafe in Radda in Chianti. There is also a phone and fax here.
Are there local grocery stores?
Yes in Lecchi in Chianti, and in Radda in Chianti. 
Where can we rent bicycles?
D.F. Bike - http://www.dfbike.it/
Tel./ Fax: +39-0577-271905
email: info@dfbike.it
How far are the airports?
Florence 1 hour, Pisa 2 hours, Bologna 2 hours, Rome 3 hours.   
When do I get road directions?
Directions are provided with your final confirmation, after full payment is received.
Where do I find the directions?
The directions can be found as a link on your final confirmation email. They can also be accessed by logging into your booking details using your useremail and password.
If necessary, how do we contact To Tuscany once in Italy?
As all the villas are privately owned and managed we have no on-site representative however we can be contacted at any time during your stay in Italy. You can call Sean on +39 333 2495106.