FAQ - Frequently Asked Questions

At what time should we arrive and depart?
Arrival time 16.00 if you arrive after 19.00 please telephone
Departure time 10.00 am
Can you help with travel arrangements?
For help on travel arrangements by car, by plane or by train select Reach Tuscany from the home page.
Are the prices per person or per villa?
The prices displayed are per villa.
Are linen and towels provided or do I need to bring my own?
Yes linen and towels are provided and included in the price displayed. Bring your own pool towel
Is the central heating included in the price?
No, the central heating is charged on consumption when required.
Is there a swimming pool?
Yes, it is 8x3 meters and 1.2 meters deep. It is open from May to September. Hydro-massage pool always open which is 5.2x2.3meters and 1.1 meter deep, this small pool can be heated for an extra charge.
Is there a telephone, fax, email connection available?
No, however in Impruneta, 4km away, there are public phones and Internet points.
Are there local grocery stores?
Yes within 4km.
How far are the airports?
Florence 20 minutes, Pisa 1 hour and a half, Bologna 1 hour and a half, Rome 3 hours.
When do I get road directions?
Directions are provided with your final confirmation, after full payment is received.
Where do I find the directions?
The directions can be found as a link on your final confirmation email. They can also be accessed by logging into your booking details using your useremail and password.