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To Tuscany Community
Tuscany Client Reviews
Building trust between travelers and To Tuscany villa owners.

We at To Tuscany are working hard to make sure that travellers are informed about the villas they book answering such questions as: Are the villas as good as they look on the webpages? Does the villa owner's customer service stand out?

Our mission is to make the villa booking and vacation experience more transparent.

Transparency is good for everyone
What better way to tell if a villa is right for you than to hear it straight from other travellers? All reviews, both the good and the bad, open up possibilities to build credibility, popularity and reputation.

To Tuscany traveller's reviews for you
The reviews platform is made by you and for you. By sharing your experience online, you contribute to creating a better vacation experience for everyone.

Reviews Guidelines

  • Reviews can be infinitely helpful to other travellers, provided they are honest and factual. All reviews should accurately reflect your own firsthand experience. Concentrate on relevant points of your overall experience of the property such as (but not limited to) comfort, facilities, customer service, etc.
  • State your opinions, but be fair in doing so, and please have a look at our guidelines, which you will find below.
  • These ensure that everyone can benefit from To Tuscany reviews.
  • Reviews should be written within 12 months of your stay if:
    You have placed a booking with To Tuscany.
    You have or had a valid user profile on the website.
  • To Tuscany reserves the right to alter reviews in the event that: Names of To Tuscany users, company owner and/or employees are included in the review. These may be removed.
    References to other companies and websites (including links) are included. Again, these may be removed from the review.
    The review contains violent or coarse language and the user has not changed the review after being notified by To Tuscany.
    The review is not based on a factual vacation experience.
  • Contents of the review are based solely on ethical, political and/or value-oriented positions as opposed to a factual vacation experience.
  • The review only describes the To Tuscany website layout rather than the property.
  • Reviews that do not comply with applicable European, US or local country law.
  • Reviews CANNOT be removed on the basis of the following:
    The villa owner and guest disagree on the course of events. It is practically impossible to prove who is right and in these cases, we recommend that the villa owner replies to the review so that other users can see their version of the matter.

Here are some frequent questions about the To Tuscany reviews found on this website:

How can I write a review?
We invite you (by email) to write a review after you have booked through us and stayed at a villa.

Who can write a review?
Clients who book through To-Tuscany.com will be invited to write a review after their stay.

Can I edit a written review?
You are not able to edit a review once it is submitted.

Why has my review not been posted yet?
We receive many reviews, it can take a couple of days for them to appear on the website.

Does To-Tuscany.com amend reviews?
No. Once reviews have been moderated for obscenities, reviews are posted as they are submitted, To Tuscany reserves the write not to publish reviews that are offensive or factually incorrect.

What is weighted scoring?
If a score is given on a client review that is extraordinarily low compared with other scores at the same villa or if the main issue in the complaint is dealt with or rectified, the score is weighted to ensure that the overall score is not misleading.

Does To-Tuscany.com write reviews?
Occasionally, if a villa has no reviews or if the villa has recieved a redecoration you may see a 'Team Review' with an image of member of the Team who made the review. We are proud that our reviews are written by real clients that have stayed in the villas they are reviewing.

Can I also leave a comment anonymously?
Yes, you can also leave a review anonymously; in this case only your country, date of review and 'you were travelling as' will be shown.

Can I write the review in the language that I want?
Yes, you can. We support the website in 4 languages. We advise you to write in the language that you chose while making the booking.

Here are the latest reviews as they are published to the To Tuscany website:
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