FAQ - Frequently Asked Questions

At what time should we arrive and depart?
Arrival time 16.00 if you arrive after 19.00 please telephone
Departure time 10.00 am
Can you help with travel arrangements?
For help on travel arrangements by car, by plane or by train select Reach Tuscany from the home page.
Are the prices per person or per villa?
The prices displayed are per villa.
Are linen and towels provided or do I need to bring my own?
Yes linen, towels, pool towels are provided and are included in the price displayed.
Is the central heating included in the price?
Yes, the central heating is included.
Is there a swimming pool?
Yes, the swimming pool is saltwater and is 15metres in length. The depth varies because of the shape of the pool; at its deepest it is 2 metres. The pool is open from May to September.
Is there a telephone, fax, email connection available?
A computer workstation with free access to the internet and email and also a printer are provided in the Villa. The rental is not equipped with a landline. The guests are provided with a mobile phone for their use while staying at the villa. The sim card will have a 20 euro credit and is rechargeable at the Bar 'La Curva' in Panzano.
Are there local grocery stores?
3 km north of the property
How far are the airports?
Florence 1 hour, Pisa 2 hours, Bologna 2 hours, Rome 3 hours.
When do I get road directions?
Directions are provided with your final confirmation, after full payment is received.
Where do I find the directions?
The directions can be found as a link on your final confirmation email. They can also be accessed by logging into your booking details using your useremail and password.
If necessary, how do we contact To Tuscany once in Italy?
As all the villas are privately owned and managed we have no on-site representative however we can be contacted at any time during your stay in Italy. You can call Sean on +39 333 2495106.