FAQ - Frequently Asked Questions

At what time should we arrive and depart?
Arrival time 16.00 if you arrive after 19.00 please telephone
Departure time 10.00 am
Can you help with travel arrangements?
For help on travel arrangements by car, by plane or by train select Reach Tuscany from the home page.
Are the prices per person or per villa?
The price displayed are per villa.
Are linen and towels provided or do I need to bring my own?
Yes linen and towels are provided and included in the price displayed, bring your own pool towel.
Is the central heating included in the price?
No, the central heating is charged on consumption when required.
Is there a swimming pool?
Yes, there is a 10x5 meter pool open from May to mid-October
Is there a telephone, fax, email connection available?
There is no phone. For emergencies you can use the owner's phone, however we recommend that you hire a cellphone through your car hire company. There is WiFi connection system in the villa available, bring your own laptop. Public phones can be found in Gaiole, there is also a fax in Gaiole. 
Are there local grocery stores?
Yes about 4km away in Gaiole in Chianti. 
Where can we rent bicycles?
In Radda in Chianti at Bar Dante. Their contact details are; tel +39 0577 738815, email kferru@tin.it
How far are the airports?
Florence 1 hour, Pisa 2 hours, Bologna 2 hours, Rome 3 hours. 
When do I get road directions?
Directions are provided with your final confirmation, after full payment is received.
Where do I find the directions?
The directions can be found as a link on your final confirmation email. They can also be accessed by logging into your booking details using your useremail and password.