FAQ - Frequently Asked Questions

At what time should we arrive and depart?
Arrival time 16.00 if you arrive after 19.00 please telephone
Departure time 10.00 am
Can you help with travel arrangements?
For help on travel arrangements by car, by plane or by train select Reach Tuscany from the home page.
Are the prices per person or per villa?
The prices displayed are per villa.
Are linen and towels provided or do I need to bring my own?
Yes linen and towels are provided and included in the price displayed. Bring your own pool towel
Is the central heating included in the price?
No, the central heating is charged at a weekly rate when required. The cost is 50eur per week.
Is there a swimming pool?
Yes, The main pool is 16x8 meters and 1.4 meters deep. The baby pool is 4x4 meters and 0.6 meters deep. The pools are open from mid-May to mid-October, depending on weather conditions.
Is there a telephone, fax, email connection available?
No. In Roccalbegna about 9km away there are public phones.
Are there local grocery stores?
Yes within 9km in Roccalbegna.
How far are the airports?
Florence 1 hour, Pisa 2 hours and 45 minutes, Bologna 3 hours and 30 minutes, Rome 2 hours, Grosseto 45 minutes, Siena 1 hour.
When do I get road directions?
Directions are provided with your final confirmation, after full payment is received.
Where do I find the directions?
The directions can be found as a link on your final confirmation email. They can also be accessed by logging into your booking details using your useremail and password.