FAQ - Frequently Asked Questions

At what time should we arrive and depart?
Arrival time 16.00 if you arrive after 21.00 please telephone
Departure time 10.00 am
Can you help with travel arrangements?
For help on travel arrangements by car, by plane or by train select Reach Tuscany from the home page.
Are the prices per person or per villa?
The prices displayed are per villa.
Are linen and towels provided or do I need to bring my own?
Yes linen and towels are provided and included in the price displayed. Bring your own pool towel
Is the central heating included in the price?
No, the central heating is charged on consumption when required.
Is there a swimming pool?
Yes, it is 7x15 meters and 1.2 to 1.4 meters deep. It is open from mid-May to mid-September
Is there a telephone, fax, email connection available?
There is a computer with ISDN internet and a phone you can use. These are to be paid for extra.
Are there local grocery stores?
Yes approximately 1.5km away there is Tavernelle val di Pesa which has all amenities.
How far are the airports?
Florence 30minutes, Pisa 1hour 20 mins, Bologna 1hour 40mins, Rome 3hours 50mins.
When do I get road directions?
Directions are provided with your final confirmation, after full payment is received.
Where do I find the directions?
The directions can be found as a link on your final confirmation email. They can also be accessed by logging into your booking details using your useremail and password.