FAQ - Frequently Asked Questions

At what time should we arrive and depart?
Arrival time 16.00 if you arrive after 19.00 please telephone
Departure time 10.00 am
Can you help with travel arrangements?
For help on travel arrangements by car, by plane or by train select Reach Tuscany from the home page.
Are the prices per person or per apartment?
The price displayed are per apartment.
Are linen and towels provided or do I need to bring my own?
Yes linen and towels are provided and included in the price displayed, bring your own pool towel.
Is the central heating included in the price?
No, the central heating is charged weekly when required.
Is there a swimming pool?
Yes, there is a pool of 12x5 meters open from mid-May to September
Is there a telephone, fax, email connection available?
There is an Internet cafe nearby in Radda, and in this town you will also find a fax and telephone.There is also good cellphone reception at this location
Are there local grocery stores?
Yes within a  couple of kilometers in Radda
Where can we rent bicycles?
In Radda in Chianti at Bar Dante. Their contact details are; tel +39 0577 738815, email kferru@tin.it
How far are the airports?
Florence 1 hour, Pisa 2 hours, Bologna 2 hours, Rome 3 hours.  
When do I get road directions?
Directions are provided with your final confirmation, after full payment is received.
Where do I find the directions?
The directions can be found as a link on your final confirmation email. They can also be accessed by logging into your booking details using your useremail and password.