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Join our mission to set the bar on service
Our mission is to give guests a passionate connection with Tuscany. We believe that expertly advised travel is life changing. We want everyone to gain a cultural perspective and understanding of life in Tuscany and Umbria which may help them question their own values and lead to a better world.

What makes us special
Over 20 years ago, our founder Sean and his wife Sabina moved to Tuscany where they created their first villa rental in a restored Chianti winery and provided guests with unique, genuine and authentic experiences. Today guests can enjoy the same local knowledge and personal service Sean and Sabina offered in more than 600 of our superb rental villas.

Share our values
Empathy - caring for colleagues, providers and guests
Responsibility - leading by example and taking ownership of assigned roles
We not me - encouraging all voices and being generous with talents
Well-being - nurturing health and environments for a substantiate future
Tastefulness - opening up to a variety of cultural and aesthetic preferences

• Advance your skills with our constant review and development program and gain new talents as you develop in your role.
• Go on annual travel experiences to get familiarised with Tuscany, the birthplace of the Rinascimento, filled with awe-inspiring landscapes and home to some of Italy’s finest food and wine.
• Being at the heart of our niche travel company means you will experience working in a true family business atmosphere with regular contact with the owners.
• Working in a spacious air-conditioned environment allowing you the freedom to create and watch your ideas put into action.
• Enjoy working in Whitstable, one of the UK's most desirable seaside towns and have the chance to be healthy and happy!

Villa Specialist vacancy

Role Overview
We are currently looking for a German speaking Villa Specialist. The Villa Specialist’s role is to engage with guests to understand and prioritise their needs so that you are able to deliver in a confident, empathetic and efficient manner whatever they request.

Responsibilities and Duties
• To respond to guests in a conscientious manner
• To listen to guests concerns and act accordingly
• To collaborate within the team to help the efficient running of the business
• To gain specialist knowledge of our villas, Tuscany and Umbria
• To assist with marketing projects such as social media
• To complete translations from English into German
• To collaborate within the team to maintain the high standard of company brand
• To work efficiently and highlight opportunities to extend your role into other areas of the business

Requirements and Qualifications
• Exemplary German language skills, both written and spoken
• Articulate communication and listening skills
• Positive attitude
• Good attention to detail
• Good PC skills
• Sense of ownership and pride in your performance and its impact on company’s success
• Deal with difficult situations and problem-solve
• Team player
• Good time-management skills
• Willingness to learn new skills to help take the company forward

• The role is a full-time position including some week-ends and bank holidays.
• Starting date: as soon as possible
• Place of work: Clover House, Whitstable.

You will be part of a small yet busy team, working closely with colleagues, a successful, effective performance will lead to role development opportunities. If you have a true passion for travel and share our values, then we look forward to hearing from you. You should apply for this role by sending your CV and covering letter to

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