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Privacy policy
We take great care with personal information that is provided to us online, taking steps to keep it secure and ensure it is used only for legitimate purposes. To Tuscany conforms with the requirements of the UK Data Protection Act, 1998.

What does To Tuscany do with client information?
Any information obtained via this web site, or any other web site controlled by To Tuscany will be used for the purposes of carrying out bookings and communication with you in respect of them and in respect of other services offered by us. This information allows us to process your booking and to send through your itinerary by email or post. We ask for your telephone number so that we can contact you urgently if there is a problem with your reservation.
We may use your data for customer match purposes with our advertising partners Google, Facebook and Twitter. The reason for our customer match is to provide you with a better experience when you are using Google, Facebook and Twitter. Our customer match only effects you if you go to the websites of Google, Facebook and Twitter.
In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03 - We do not send random marketing emails to personal email addresses (spam).

We may use the information we collect occasionally to notify you about our new services, important functional changes to the site and special offers we think you'll find valuable.

What security do we use to protect your information?
When you book, we offer the use of secure software that encrypts all information you input before it is sent to us. This ensures that the information is reasonably protected against unauthorised interception.

Does To Tuscany disclose information it collects to outside parties?
Unless you have given your permission we will not disclose information to outside parties. If you do give us permission we may disclose certain information to our partners who may only use it in connection with special offers for customers of To Tuscany.

How can you amend your personal information, or ask us to remove it or cease using it for direct marketing purposes?
The instructions to do this are clearly outlined in every piece of promotional material issued by To Tuscany.

Cookie Information

Most websites use cookies to improve the user experience. They enable a website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).
Cookies may be set by the website you are visiting (‘first party cookies’) or by other websites running content on the page you are viewing (‘third party cookies’).
Cookies do lots of different jobs. Most importantly, they let you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. They make the interaction between you and the website faster and easier.
Some websites use cookies to enable them to target their advertising or marketing messages, based, for example, on your location and/or browsing habits.
If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site. For example, if you enter your login details then move to another page, the site won’t recognise you and it won’t be able to keep you logged in.

Tell me more…

What is in a cookie?
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server, which only that server can retrieve or read. Each cookie is unique to your web browser. It will contain some anonymous information, such as a unique identifier and the site name, and some digits and numbers. A cookie allows a website to remember things, such as what’s in your shopping basket.

What is a third-party cookie?
A website might use a third-party analytics company, which will set its own cookie to perform this service, such as Google Analytics. It might also contain content embedded from, for example, YouTube or Facebook, and these sites may set their own cookies. A website might use a third party to deliver targeted advertising on its website, which might set cookies, too. These third parties might have the capability to track your browsing across different sites.

What’s the difference between a session and a persistent cookie?
´╗┐Session cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.
´╗┐Persistent cookies are saved on your computer for a fixed period (usually a year or longer) and are not deleted when the browser is closed. Persistent cookies are used where the site needs to know who you are for more than one browsing session. For example, this type of cookie is used to store your preferences, so that they are remembered for your next visit.

What if I don’t want cookies to be set?
Some people feel it is a bit intrusive for a website to store information on their computer or mobile device, particularly when this information is stored and used by a third party without their knowledge. Although this activity is generally harmless, you may not, for example, want to see advertising that has been targeted at your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set. But be aware that you might lose some functions of the website. Find out more here

External links
External links on our website are selected as being of potential use or convenience to our website visitors.  However, To Tuscany is not responsible for the content of any of the external websites.  Furthermore, the inclusion of a link from the To Tuscany website should not be understood to be an endorsement by us of that website, its owners or its products and services. We can accept no liability in respect of the content or of your decision to use that Company's services.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.
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